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In order to carry out a repair with our technical service you must take into account:
Greencut branded product
The product must meet Greencut warranty criteria
Have the order number or purchase invoice
Remember that if you have purchased from AMAZON, they are in charge of the warranty. Please contact them directly.
Shall we get started?
Greencut's technical service has more than 40 qualified workshops, to solve any problem, always in the most professional and quickest way to get your machine ready. We know the importance of the job so we offer you the best service. You can check our options below:
Your repair options:
With warranty
You only have to fill in this form and after validating that the repair is under warranty, our customer service team will tell you the nearest workshop to your home from the following list to drop off your machine.
IMPORTANT! To do this, it is essential that you present your purchase invoice or the order number of your faulty product to the official workshop.
No warranty
In the event that the fault is not covered by the warranty, the official Greencut workshop will give you the option of a repair estimate so that you can decide whether or not to carry out the repair.
You can fill in this form to contact per contattare il nostro servizio tecnico.
*In case of improper use of the machine and therefore the warranty does not cover the repairs, the official Greencut workshop or the Greencut technical service will send you a repair estimate with the corresponding invoice for the transport of collection and delivery of the machinery.
Do you have any further questions?
Here are our technical and maintenance videos that can help you with your Greencut machines.
Contact us through this forum and we will respond within 24 hours from Monday to Friday from 9h to 17h.