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TECHNICAL SUPPORT AND INCIDENTS
Can I contact customer service?
Yes, our customer service team will resolve all your requests and questions made through the following form.
I have written a message, when will I get a reply?
Thank you very much for contacting us! Our team will contact you within the next 24 hours to offer you a tailored response.
What information do I need to provide to get my case resolved?
In order to offer tailor-made responses that are tailored to each case as much as possible, we need the following information:order number, email, full name and purchase channel.
Do you have a telephone number?
We do not have this service. We will gladly assist you via email and with the form that you have at your disposal.
Do you have a technical service?
Yes! Our technical service team works to solve all those doubts and problems that you may have with your GREENCUT machine.
Do you need a spare part for your GREENCUT machine?
On our website you will find the spare parts category. If you cant find yours, you can respond to the following form by selecting the option Request for spare parts""
Where can I find the instruction manual for my GREENCUT item?
All our products include the instruction manual printed on the box or a card with a QR code that you must scan to consult this document. You can also consult all the GREENCUT product manuals on our website; In each of our products you will find the option to Download the instruction manual" in pdf format."
If you still have doubts you can write us Here .