Remember that coupons cannot be combined with other coupons and cannot be used on Refurbished products. GUARANTEE
How long does the warranty last?
New GREENCUT items have a 2-year warranty. Refurbished products and spare parts have a 1-year warranty.
Who should I contact to obtain warranty service?
GREENCUT will be in charge of managing the guarantee of all products purchased through our website, so you must contact us directly.
In the event that you have obtained a GREENCUT product through another channel, you must write your query through the purchase channel of your item.
Remember to always provide us with the number of your order so that we can have the necessary data and resolve your request faster.
In the event that you have obtained a GREENCUT product through another channel, you must write your query through the purchase channel of your item.
Remember to always provide us with the number of your order so that we can have the necessary data and resolve your request faster.
What happens if the repair is out of warranty?
At GREENCUT the most important thing is you, for this reason, if your item is out of warranty, we can continue helping you.
Our technical service team will contact you to obtain all the necessary information to assess the case and, if you agree, they will provide you with a repair estimate without obligation so that you can decide what to do.
Our technical service team will contact you to obtain all the necessary information to assess the case and, if you agree, they will provide you with a repair estimate without obligation so that you can decide what to do.
FAQs Dudas